Terms of service
Terms & Conditions
Welcome to RidstarMods. By placing an order or using our website, you agree to the following terms and conditions:
⸻
1. General
These Terms & Conditions apply to all purchases made from RidstarMods. We reserve the right to update or modify these terms at any time without prior notice.
2. Orders & Payment
• All prices are listed in Canadian dollars (CAD) and include applicable taxes where required.
• We accept secure payment methods through our website.
• Your order is confirmed once payment has been successfully processed.
3. Shipping
• We currently ship only within Canada.
• Orders are processed within 2–3 business days.
• Delivery times vary depending on location. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our control.
4. Returns & Refunds
• Returns are accepted within 15 days of delivery.
• The customer is responsible for return shipping costs.
• A 15% restocking fee applies to all returns.
• Items must be in original condition and packaging to be eligible for a refund.
5. Product Availability & Accuracy
We make every effort to ensure product descriptions, pricing, and availability are accurate. However, we reserve the right to correct errors, update information, or cancel orders if necessary.
6. Limitation of Liability
To the fullest extent permitted by law, RidstarMods is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
7. Privacy
Your personal information is collected and used in accordance with our Privacy Policy.
8. Contact Information
For any questions regarding these Terms & Conditions, please contact us at:
45-Day Limited Warranty
We stand behind the quality of our products and offer a 45-day limited warranty from the date of purchase.
What This Warranty Covers
This warranty covers defects in materials or workmanship under normal use during the 45-day warranty period.
What This Warranty Does Not Cover
- Damage caused by misuse, abuse, neglect, or accidents
- Normal wear and tear
- Unauthorized modifications or repairs
- Damage caused by improper storage or handling
Warranty Claims
To make a warranty claim, customers must contact us within 45 days of the original purchase date and provide:
- Proof of purchase
- A description of the issue
We may request photos or the return of the product for inspection.
Resolution
If the product is found to be defective, we will, at our discretion:
- Repair the product
- Replace the product
- Issue a refund
Limitations
This warranty is limited to the original purchaser and is non-transferable. Our liability is limited to the original purchase price of the product.
Governing Law
This warranty is governed by the laws of the jurisdiction in which our business operates.